Introduction
At Gloloop Operations Ltd d/b/a Fizzloo (“us”, “we”, “our” or the “Company”) we are committed to safeguarding your privacy. If we ask you to provide any information that can identify you while using our site, you can be assured that it will be handled in accordance with this privacy statement.
This Privacy Policy (the “Policy”) outlines how Fizzloo (“we,” “our,” or “us”) collects, uses, and protects the information you provide when using our website.
We may update this policy occasionally, so please review this page periodically to ensure you are satisfied with any changes. This policy and any modifications to it are effective immediately upon posting.
Scope
This Policy is applicable when you interact with Gloloop Operation Ltd by:
- Using our applications and services as an authorized user
- Visiting any website owned by us that links to this Privacy Statement.
Processing Activities
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- Using our applications and services as an authorized user
- Visiting any website owned by us that links to this Privacy Statement
This Policy is applicable when you interact with Gloloop Operations Ltd
1. Personal Data We Collect
What Personal Data We Collect
When you attempt or complete a purchase, we collect certain types of information:
- Account Information: such as your name, email address, and password
- Payment Information: such as your billing address, phone number, and details of your credit or debit card or other payment methods
When you use our products or features, we also gather the following information:
- Account Information: including your name, email address, and password
- Payment Information: such as your billing address, phone number, and payment details
In some cases, we may also collect Sensitive Personal Data, which will only be gathered with your explicit consent.
How We Collect Your Personal Data
We collect Personal Data through several means:
- Directly from You: You may provide Account Information, Payment Information, Financial Data, Demographic Data, Purchase Information, Content, Feedback, or Product Information by filling out forms, using our services, entering details online, or contacting us directly.
- Examples include: creating an account, purchasing products, using our products or services, creating content, expressing interest in our products, downloading software or our mobile app, subscribing to our newsletter, taking part in surveys, or logging in via social media.
- Automated Interactions: As you interact with our websites, we may automatically collect Device Data, Usage Data, and Contact Data through cookies, server logs, and similar tools. More information is available in our Cookies section below.
- Third Parties: We may receive data from third parties, including:
- Payment Providers: If a gift is purchased for you on our site
- Analytics Providers: such as Google, for Device and Usage Data
- Social Media Platforms: if you log in through social media accounts
- Other Sources: for fraud prevention and credit risk reduction
If you provide data about someone else, you confirm that you have authorization to do so and agree to its use under this Policy. If you believe your data was shared improperly, please reach out through the “Contact Us” section below.
Device and Usage Data
When visiting a Gloloop Operations Ltd website, we may collect data about your visit automatically through cookies or similar technologies. You can adjust your browser settings to decline cookies, but this may impact your ability to use some features of our services.
Data from Third Parties
We may receive Personal Data from third parties, such as companies using Gloloop Operation Ltd services or partners. This data is collected independently and is subject to the privacy policies of these third parties.
Purpose and Legal Basis for Processing Personal Data
We process your Personal Data with your consent in order to provide, maintain, and improve our products and services. This includes:
- Fulfilling orders
- Debugging and improving our services
- Providing access to Gloloop Operations Ltd services and managing user accounts
- Communicating with you regarding our products and services
Processing is based on our legitimate interest in offering services and maintaining our relationship with you. Consent is required to begin certain services, and any changes to data collection will require renewed consent.
International Data Transfer and Storage
Where possible, we store data in regions near your location. However, data may be processed outside of your area of residence. We ensure that Personal Data is handled securely and in compliance with this Policy and relevant data protection laws. In regions with inadequate protections, we implement EU standard contractual clauses. More information on these clauses can be found here.
Sharing and Disclosure
We share Personal Data with third parties only in accordance with this Privacy Policy or as explained to you at the time your data is collected. Our online store operates through a third-party e-commerce platform, which adheres to its own privacy and data handling practices. We use Google Analytics to help us understand site usage; you can view Google’s privacy policy and opt-out here. We may also use Personal Data to deliver targeted advertising and newsletters. For more details on targeted advertising, visit the Network Advertising Initiative’s educational page or opt out via the Digital Advertising Alliance opt-out portal.
Legal Requirement
We may disclose Personal Data to comply with legal obligations, government requests, court orders, or to protect our rights or property. Where possible, we will inform you of such disclosures in advance.
Service Providers and Other Third Parties
We work with third-party providers to deliver services, such as marketing, backup, and email support. For more details about these providers, please reach out to us through the “Contact Us” section below.
Cookies
A cookie is a small file stored on your device that contains information. We use cookies to:
- Ensure essential site functions work properly
- Remember user preferences
- Tailor content and services based on location and usage
- Gather data for analytics
- Provide targeted advertising
Merger or Acquisition
If Gloloop Operation Ltd undergoes a merger, acquisition, or asset sale, your Personal Data may be transferred. We will notify you if your data becomes subject to a different policy. In certain situations, legal requirements may mandate the disclosure of your information.
Data Security
We maintain security measures to protect Personal Data from unauthorized access. Third parties processing data on our behalf are required to implement similar protections.
Your Rights Regarding Personal Data
Your rights, depending on your location, may include:
- Right to Access
- Right to Rectification
- Right to Erasure (Right to be Forgotten)
- Right to Restriction of Processing
- Right to Portability
- Right to Object
- Right to File a Complaint
If you reside in the EEA, refer to this website for local data protection authorities.
Withdrawing Consent
You may withdraw your consent to data processing at any time, such as opting out of marketing communications. To withdraw consent, please contact us.
Exercising Your Rights
To exercise your data rights, contact our privacy team. We may request proof of identity to protect your privacy.
Changes
This Policy may be updated from time to time. Updated versions will be posted on our website, and you may be asked to review and accept changes.
Contact Us
For data requests, questions, or privacy concerns, please contact us using the information below.
hello@fizzloo.com
Write to us at:
Gloloop Operations Ltd
128 City London, London, EC1V 2NX